The PS4 Error WC-40382-7 refers to a problem that frequently appears on the PlayStation Store when purchasing a game or other goods. Are you here because you received an error message indicating that your PlayStation Network account’s credit or debit card information is invalid? Here are some possible solutions if the answer to this question is “Yes.”
Why Is My Credit Card Invalid on PlayStation 4?
The underlying message Invalid Credit Card Number shows a problem with the card information entered. Verify that the credit card number, expiration date, and CVV are correct. Additionally, verify that the card has been activated if you haven’t already. Typically, billing address mismatches do not result in this error message.
Similarly, how can I change the region on my PlayStation 4? How to create a different region’s PlayStation account
- Begin by visiting the website for the Sony Entertainment Network.
- Enter an email address not already associated with a PlayStation Network account.
- Following that, enter your date of birth and selected password.
- From the dropdown menu, choose your new PSN region.
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Here’s How To Fix PS4 Error WC-40382-7
Double-Checking The Credit Card Information
PS4 Error WC-40382-7 can appear if credit card information is wrong or incomplete. The following are some pointers provided by Sony:
- If you’re using a debit or a credit card, verify the cardholder name, card number, CVV code, or the last three numbers on the signature strip, expiration date, and address.
- Including all abbreviations, you should enter the address in the same order as it appears on the system.
- Using a card with a physical address is recommended. Additionally, a PO Box or BFPO address is not a good choice for your mailing needs.
- Using prepaid credit cards isn’t a good idea because most of them don’t require an associated address and won’t work with AVS.
- Any special characters, such as asterisks (8) and dashes (-), apostrophes (‘), and slashes (/), should be avoided when writing the name or address of your residence.
- You must substitute the closest letters from the regular Latin 26-letter alphabet for characters like ß, ä, or ç in your name or address. The ß can be s, the ä can be an a, and the ç can be c.
In addition, it’s a good idea to take a copy of the billing statement. You should capitalize the name or the address if capitalized in the record. PlayStation appears to be quite concerned about the security of credit card information.
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Delete the credit card, buy the item through the PlayStation Store’s official website, and buy PlayStation Network digital codes from Amazon.com…
However, if it doesn’t work, here are some other options:
- To begin, you have the option of erasing the card and re-adding it. You can also create a new card as an alternative.
- After that, go to the PlayStation Store’s official website instead of the console to buy the item.
- Finally, you can avoid the hassle of obtaining PSN digital codes by purchasing them directly from Amazon.
- Your best bet is to shop for PlayStation Store products on your computer or laptop instead of your PS4.
When Adding a Payment Method, Use the Web Browser
A bug or erroneous information may cause PS4 Error WC-40382-7. Internet Explorer and Google Chrome are also good choices for web browsers, as is
https://account.sonyentertainmentnetwork.com/login.action, which will allow you to log in. Please follow the instructions below after logging in.
- You’ll need to log into your account and then select your location.
- You’ll then need to locate the specific location. Edit and save your address once you have found it.
- The next step is to navigate to Wallet. Add a debit or credit card when you arrive. The cards that you no longer need may be deleted from your collection.
- Ensure that you use a residential address for the card’s billing address when filling out this form.
- Finally, return to the PlayStation Store and attempt to purchase after saving everything.
Depending on the situation, you may require at least three minutes for the PS4’s settings to take effect. The PS4’s built-in cache may be to blame for this.
WC-40382-7 is the error code on PS4 systems when a credit card is entered incorrectly.
Is it possible to buy PlayStation 4 cards online?
Playstation store cards are given digitally to your customer account and can be accessed. You can redeem PSN Card codes on your Playstation Network (PSN) or give them to a friend as a gift.
Why am I unable to use my PlayStation card?
After several failed attempts, PlayStation® has enabled security measures to protect your PlayStation TM Network account, including a 24-hour waiting period. If you enter your credit card information incorrectly or too many times, It may prevent you from making changes to your account.
Read Also: How to Fix PS4 Error CE-37813-2 (Different Ways)
FAQs – PS4 Error WC-40382-7
Why is my PS4 saying my credit card is invalid?
Invalid credit card information has been entered. If you have an online debit card account, verify that your cardholder name, card number, CVV code (the final three numbers on the signature strip), expiration date, and address are correct.
Why is my payment not going through on PS4?
For your credit card provider to process your payment, the billing address you provide must match the address they have on file for your card. You’ll need to call your card issuer to find out if yours supports AVS before you can use it on the PlayStation Store.
Why is my card not working on PS4?
Make sure your credit card isn’t about to expire, and then sign up with a current credit card. As a last resort, please double-check your registration information, including your payment card details. Make a new credit card registration by taking out the present one and registering afresh.
Why is PlayStation saying my debit card is invalid?
It may not link your credit or debit card to your PlayStation Store account if it is registered in a different country than your PlayStation Store region’s country of origin. Use a credit or debit card issued in the same region as your PlayStation Store account if at all possible.
Why my debit card is not working?
Your debit card may be refused even if you have enough money in your account. To prevent fraud, your bank may have blocked your card, the store may not accept your card type, or it is damaged or expired, or you may have entered the incorrect PIN when trying to make a purchase.
Why does it keep saying error when I try to buy PS Plus?
Some of the content may have already been used, and there may be a problem with the PlayStation Store content. Make sure you haven’t already utilized the free trial period for a product like PlayStation Plus before making your purchase, as you can only use them once.